Privacy Policy

ji17 Casino ("ji17," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who visits or registers on our platform at ji17.cam. We understand that when you share personal information with us — whether to open an account, make a deposit, or simply browse our game library — you are placing your trust in us to handle that data with care and responsibility.

This Privacy Policy has been prepared in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its implementing rules and regulations as overseen by the National Privacy Commission (NPC). It sets out a transparent and comprehensive account of how ji17 collects, processes, stores, shares, and ultimately deletes personal data relating to Filipino players and other users of our platform.

We serve players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City — and we take our obligations under Philippine data protection law seriously. This policy should be read alongside our Terms & Conditions and our Responsible Gaming guidelines.

ji17 collects only the personal data that is necessary for the legitimate purposes described in this policy. The categories of data we may collect include, but are not limited to, the following:

We do not collect sensitive personal information (as defined under the DPA, such as health, political, or religious data) unless required by law or with your explicit consent.

ji17 gathers your personal data through the following means:

• Direct Interactions: When you register an account, complete identity verification, make deposits or withdrawals, contact our support team, or respond to surveys and promotions.
• Automated Technologies: As you interact with our platform, we may automatically collect technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. See Section 7 for more detail on cookies.
• Third Parties: We may receive data about you from identity verification providers, payment processors (such as GCash and PayMaya), fraud detection services, and analytics partners — all operating under strict data processing agreements with ji17.

ji17 processes your personal data for the following purposes:

1. Account Management: To create, maintain, and administer your ji17 account, including verifying your identity and eligibility to play.
2. Transaction Processing: To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
3. Legal & Regulatory Compliance: To meet our obligations under Philippine law, including anti-money laundering (AML) requirements and PAGCOR-related compliance.
4. Security & Fraud Prevention: To detect and prevent unauthorized access, fraudulent transactions, abuse of bonuses, and other prohibited conduct.
5. Responsible Gaming: To monitor gameplay patterns and identify players who may be showing signs of problematic gambling behavior, enabling us to offer support tools where appropriate.
6. Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
7. Platform Improvement: To analyze how players use ji17 and to improve our game library, interface, and features.
8. Marketing Communications: To send you promotional offers, bonuses, and updates — but only where you have given your explicit consent to receive such communications. You may opt out at any time.

Under the Data Privacy Act of 2012, ji17 processes your personal data on one or more of the following lawful bases:

• Contractual Necessity: Processing is required to fulfill our agreement with you — i.e., to operate your account and deliver our gaming services.
• Legal Obligation: Processing is necessary for compliance with Philippine laws, including AML regulations and PAGCOR requirements.
• Legitimate Interest: Processing serves our legitimate business interests, such as fraud prevention and platform security, where these interests are not overridden by your rights.
• Consent: For marketing communications and certain non-essential cookies, we rely on your freely given, specific, and informed consent.

ji17 does not sell your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, to facilitate financial transactions on your behalf.
• Identity Verification Providers: Third-party KYC/AML service providers who assist us in verifying player identities and complying with regulatory requirements.
• Game Providers: Licensed game content providers whose software powers ji17's game library. These providers may receive anonymized usage data for technical support purposes.
• Analytics & Security Partners: Service providers who assist with platform security, fraud detection, and performance analytics, all bound by data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies where required by law.
• Legal Advisors: Where required to defend or assert legal claims or to obtain legal advice.

ji17.cam uses cookies and similar tracking technologies to enhance your experience, keep you logged in, analyze platform usage, and support security measures. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function — enabling login sessions, secure transactions, and page navigation. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game history to provide a more personalized experience.
• Analytics Cookies: Help us understand how players interact with our platform so we can improve performance and user experience. Data is aggregated and anonymized.
• Marketing Cookies: Used to deliver relevant promotions and track the effectiveness of our campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies may impair the functionality of the ji17 platform.

ji17 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in line with AML regulations.
• Transaction Records: Retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act of 2001 and its amendments.
• Support Communications: Retained for three (3) years from the date of the last interaction.
• Marketing Data: Retained until you withdraw your consent or for two (2) years of inactivity, whichever is earlier.

When data is no longer required, it is securely deleted or anonymized in accordance with our internal data destruction procedures.

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by ji17:

• Right to Be Informed: You have the right to know how your personal data is being processed.
• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that inaccurate or incomplete data be corrected.
• Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that we provide your data in a structured, commonly used, and machine-readable format.
• Right to Damages: You may be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, or unlawfully obtained data.
• Right to File a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within fifteen (15) calendar days.

ji17 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure storage of passwords using industry-standard hashing algorithms — we never store plaintext passwords.
• Access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third parties.
• Two-factor authentication options available to all registered players.
• Incident response procedures in place to detect, report, and investigate personal data breaches.

ji17 Casino is strictly an adults-only platform. In accordance with PAGCOR regulations and the Data Privacy Act of the Philippines, we do not knowingly collect, process, or retain personal data from individuals under the age of 21 years.

All new accounts are subject to mandatory age verification. If ji17 discovers that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that your child may have provided personal data to ji17, please contact us immediately at [email protected].

Some of ji17's service providers and technology partners may be located outside the Philippines. Where your personal data is transferred to countries that may not provide the same level of data protection as Philippine law, ji17 ensures that appropriate safeguards are in place, including contractual clauses and data processing agreements that require the recipient to uphold standards equivalent to those under the Data Privacy Act of 2012.

ji17 will never transfer your personal data internationally without a lawful basis for doing so and will always prioritize your privacy and security in any such arrangement.

The ji17 platform may contain links to third-party game providers and informational content. Please be aware that ji17 has no control over the content or privacy practices of these third-party sites. This Privacy Policy applies solely to data collected through ji17.cam and our directly operated services. We encourage you to review the privacy policies of any external services you access.

ji17 may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of ji17 following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how ji17 handles your personal data, please reach out to us:

Data Protection Officer (DPO), ji17 Casino

Email: [email protected]

Our DPO is responsible for overseeing data protection matters within ji17 and is your point of contact for exercising your rights under the Data Privacy Act of 2012. We aim to respond to all data-related inquiries within fifteen (15) calendar days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.